Frequently Asked Questions
Why should I choose The Pink Cake Box and how much notice do you need?
My cakes are never rushed and I always strive for perfection, with a professional, smooth, high quality finish; hand making all sugar decorations to your specification and with a meticulous attention to detail. Because of this I focus more on quality rather than quantity and only take a certain amount of orders on each week. I recommend at least 6 months notice for wedding cakes, although many couples will book up to 18 months in advance.
What are your prices?
A rough guide for my cakes is provided in the pricing section, for a more detailed quote you can email me with a basic idea of design and I'll provide you with a more accurate no obligation quote.
How do I order one of your cakes?
Either fill out the contact form or give me a call and we'll get the ball rolling with some design ideas and arrange an appointment for you and your partner to come in and talk cake!
Do all of the tiers have to be the same flavour?
Nope, not at all, in fact I've never made a cake that was all just one flavour! Every tier can be a different flavour which I definitely encourage you to do. Most couples will choose their favourite flavour as the bottom tier and work their way up.
Do you need a deposit?
Please note, you have 14 days from the payment request date to pay your deposit until I re open the date up for orders.
Do I need to choose a design from your portfolio?
Absolutely not! I am fully experienced in designing gorgeous bespoke cakes, I've never made exactly the same cake twice! Any cake from my portfolio or from other ideas you have in mind, can be used as inspiration and customised to suit your style and taste. You can email me with a few ideas or bring inspiration to your wedding consultation such as bridal swatches, invites and floral samples; for us to incorporate into your design. I encourage and prefer not to copy designs, so that your cake is unique for your wedding.
Do you have any more pictures of cakes you've made?
Yes! There are LOADS of pictures on my Facebook page, pop over and have a look.
Do you deliver?
I deliver and set up all wedding cakes for a fixed price for up to 10 miles, and at 90p per mile further than this. Please note if you decide to collect your wedding cake (1 or 2 tiered cakes only) I cannot be held responsible for any breakages that you may occur and I strongly advise against transporting your own cake. Wedding favours will be available for you to collect the day before your wedding.
How long will my cake last for after the day?
Since all of my cakes are baked fresh to order and never pre-frozen, you will be able to freeze any leftovers for 4-6 months. The best way to do this is portion the cake up and wrap each piece in cling film.
How should I store my keep sake decorations from my cake?
As all of my decorations are hand made from sugar they will, in theory, last forever if kept away from moisture, sunlight and heat. You should keep them in a cool dry place; I have presentation boxes available on request. Never keep them in the fridge or freezer as it is full of moisture - the colours will run and the decorations will sweat and go sticky.
Will you decorate my cake?
No. It is against food hygiene and safety regulations for me to decorate someone else's cake as I cannot guarantee what is inside the cake I would not be insured if anything non cakey was found in the cake.
Can I buy sugar flowers and novelty figures from you to decorate my own cake?
My figures and flowers are designed and created exclusively for my own cakes and are not sold separately.
Can we use fresh flowers in the cake design?
Please be aware that wires and stems should never be inserted directly into cakes; I use special flower picks that are food safe. Certain flowers are also toxic and may contain pesticides which are not recommended for cakes. Your florist should be able to advise you further.
Do you make dairy-free, egg-free and gluten-free cakes?
I do not offer nut free cakes as my kitchen handles nuts on a regular basis.
I have a question that wasn't answered here
No worries, just send me a message and I'd be happy to help.
A £100 deposit is required to secure your date.
The deposit amount is taken off your final bill but it is a non-refundable deposit. I accept cash, cheque and bank transfer for the payment of deposits.
Cakes that are covered in buttercream should keep for 6-7 days after your wedding and cakes that are covered in rolled sugar paate icing should keep for around 10days after being cut. All cakes should be kept at cool room temperature prior to cutting (not in a fridge!) once cut keep in an air tight container.
Yes we can, usually you will order this with your bouquets after finalising your wedding cake design with me as then they can match the fresh flower posy to your bouquet and colour schemes. I will advise you on what size it should be for the design we have drawn up and I am happy to liaise with your florist if need be. I am more than happy to attach the posy/fresh flowers to the cake.
I make dairy-free cakes using Pure sunflower spread instead of butter. Vegan cakes which have no dairy or eggs in. Gluten avoided cakes - in which I use gluten free self-raising flour and gluten free baking powder. Although I am very conscious about cross-contamination and allergy awareness and I will always bake special diet cakes at the start of my baking day, my kitchen is not a certified allergy free kitchen so I cannot definitely guarantee that there will be no dairy, eggs or flour in the cakes as my kitchen handles these products on a daily basis. If you are very highly allergic to any of the above items I suggest that you don't order from me.